In my Rocket.net review, I dive into the key features and performance of this hosting service.
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Over 141 rocket.net hosting reviews from Truspilot
From $30 / mo
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Quick Specs Overview Table:
24/7 Chat, Ticketing
Total 8: US (Ashburn, Phoenix), Europe (London, Amsterdam, Frankfurt), Asia (Singapore, Brisbane, Sydney)
17 paid plans
Starts at $30/month
50 GB to 800 GB
250k to Unmetered
Free Cloudflare Enterprise
10GB to 2TB
Rocket offers 17 paid pricing plans, with monthly billing options ranging from $30 to $1949 per month.
They provide a 30-day money-back guarantee of your $1, and there are no price increases when it's time for plan renewals.
Is Rocket.net Hosting Perfect?
What I Really Like
What I Don't Really Like
What Others Say about Rocket:
Let's take a look at what others have to say about Rocket.net hosting, both the positive and negative aspects. I've gathered reviews of rocket.net from Trustpilot and G2 to provide you with a well-rounded understanding of the hosting service's performance and customer experiences.
The Good Stuff
Users consistently report that their websites load faster than with other hosts. The standout feature is the exceptional customer support, characterized by quick response times and qualified assistance. And, migrations are a breeze, requiring minimal effort.
Rocket.net also earns praise for its ease of use, exceptional documentation, and the ability to handle high traffic loads while maintaining an A-rating on Google PageSpeed Insights.
The Not So Good Stuff
Well, guess what? No bad reviews! It might just be time to pop the champagne.
But hold on, while they're celebrating the absence of bad reviews (at least for now), there are still a few items on the wish list. Cheers to a positive start! 🍾😄
Customers would like a more feature-rich dashboard, even though the current one covers essentials. Some users also wish for the ability to add individual sites to current plans for a smaller fee, instead of buying a separate plan.
Lastly, there is a desire for an integrated email service, which is currently not available.
What Separates Rocket.net from the Rest:
Rocket.net sets itself apart from the competition by offering a hosting solution that excels in multiple crucial aspects, delivering an exceptional experience for users.
Let's explore what makes Rocket.net stand out.
Short TTFB (Time to First Byte):
Rocket.net's standout feature lies in its impressively short TTFB (Time to First Byte). This metric measures the speed at which a web server responds to a request.
Rocket.net achieves a lightning-fast TTFB thanks to its optimized infrastructure and its use of an Enterprise Cloudflare CDN.
Maximum WordPress Security:
Rocket.net offers comprehensive protection for your WordPress website, spanning network, server, and files. It employs two layers of firewalls for enhanced security.
First, an always-on Website Application Firewall (WAF) stands guard, shielding your site from hackers, malicious scripts, and other cyber threats.
Additionally, Rocket.net is powered by Imunify360, providing an additional layer of protection against various security risks.
4.9 out of 5
Performance directly impacts your website's user experience, search engine rankings, and ultimately, your online success. To evaluate the performance of Rocket.net hosting comprehensively, I'll consider the key metrics below.
I used a post with 1400+ words, 14 images, with a page size of 450.3 KB for the tests below.
Loading Speed: Loading speed measures how quickly your website's content appears to users. Shorter loading times are always better.
The Rocket.net hosting speed is impressive, with a page size of 450.3 kb fully loading in just 501ms. This is already quite fast, and with further optimization, the full load time can potentially be reduced even more.
Core Vital Metrics: Core vital metrics are essential for user experience. They gauge how quickly your website becomes visually interactive and how stable it is during loading.
Mobile scores often tend to be lower than desktop, but I'm genuinely impressed by the high mobile performance score achieved with Rocket.net. It's worth mentioning that this exceptional score was attained without any additional optimization efforts.
Time to First Byte (TTFB): TTFB measures web server response time. A shorter TTFB means quicker server responses, crucial for a speedy website.
I tested it from 40 locations, and the average TTFB of 85 ms is simply mind-blowing. It surpasses anything I've seen before and leaves the competition in the dust. This level of speed is truly impressive.
How Easy to Setup or Migrate:
4.8 out of 5
The process of setting up a hosting service and migrating your website should be seamless and straightforward. It's the crucial first step to ensuring that your online presence is up and running efficiently.
Let's break down the key steps involved:
Enter Site Details: The initial step involves providing essential site details. You'll enter your WordPress site name and select the datacenter location that aligns with the primary location of your visitors. Choosing the right location ensures optimal performance for your target audience.
Enter WordPress Details: Next, you'll set up your WordPress environment by entering your username and password. Also, you have the option to configure additional settings, such as recommended plugins.
Going Live: The final step involves going live with your website. You'll configure DNS records, including entering your domain name and setting up TXT records for SSL certificate verification. Additionally, you'll create A and CNAME records for DNS routing, ensuring that your website is accessible to visitors.
The steps are straightforward, but if you're not tech-savvy, it can be a bit challenging. Rocket engineers assist you via chat, but they won't access your DNS manager for you. You'll have to do it yourself. If you're familiar with DNS, it's easy. Otherwise, consider hiring a professional for help.
4.6 out of 5
Exceptional support is the backbone of a reliable hosting service. It ensures that any issues or questions you encounter are promptly addressed, keeping your website running smoothly.
When evaluating Rocket.net's support, I'll consider the following key aspects:
Self-Help Documents: Self-help documents are an invaluable resource for users.
The documentation isn't extensive, and you need to log in to access it. It contains essential information for troubleshooting common issues but lacks video tutorials. It would be helpful to have the doc link in the main portal for easier access.
Knowledge and Expertise: Good knowledge and expertise among hosting engineers are crucial for quick issue resolution, robust security, and optimal server performance.
Rocket's support engineers specialize in WordPress and can often resolve issues in real-time. For more complex issues like migrations, they follow up via email after completion to ensure thorough assistance.
How Fast to Get Response: Fast response by hosting engineers is vital to swiftly address user issues, minimize website downtime, and maintain a high level of customer satisfaction.
Rocket claims an average response time of 49 seconds. During testing, the response time was approximately 30.4 seconds, which is quite alright. This time includes the duration from clicking to connect to receiving their initial manual response.
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4.8 out of 5
Robust security measures not only safeguard your data but also protect your online reputation. When evaluating Rocket hosting's security, consider the following key features:
Backup Retention: Backup retention in hosting is crucial to safeguard against data loss, enabling quick recovery from unexpected issues, and ensuring business continuity.
Rocket automatically backs up your data and retains it for a 14-day period. You also have the flexibility to manually create new backups. Should the need arise, you can easily restore your website by selecting the desired date from the available backups.
Security: A great security in hosting protects data, user information, and the reputation of websites from cyber threats, ensuring trust and reliability.
According to Rocket's engineer, their security is comprehensive, with Cloudflare, WAF, and Imunify in place. The engineer mentioned that there's no need for additional security plugins, and the system conducts weekly and real-time malware checks. As per their reports, there haven't been any reported security issues on their platform. Users can relax, as the security report provides insights into potential threats, ensuring a proactive security approach. Fingers crossed for ongoing safety.
Quick Overview on Company:
Rocket.net is a newcomer to the hosting industry. It positions itself as the world's fastest WordPress hosting provider, boasting data centers strategically located in North America, Europe, Australia, and Asia, totaling 8 data centers.
The company's headquarters is situated in West Palm Beach, Florida. It was founded in 2020 by Ben Gabler, who serves as the Founder & CEO, and Josip Radan, the Co-Founder.
As of 2023, Rocket.net boasts an impressive $3.1 million in Annualized Recurring Revenue and has received several awards. The company currently has a team of over 20 employees.
Is Rocket Hosting Suitable for You?
Considering a hosting service that aligns with your needs is crucial for a successful online presence. If you're seeking a WordPress hosting solution that offers convenience, performance, and reliable support, look no further.
Choose Rocket.net if you:
Rocket.net is not suitable if you:
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Yes, Rocket.net allows you to upgrade or downgrade your hosting plan as needed to accommodate your website's requirements.
Rocket.net offers a 30-day money-back guarantee. If you're unsatisfied within the first 30 days after activating your service, you can request a refund through their support team.
While Rocket.net provides robust backup solutions, it's still advisable to maintain your own backups as an extra layer of data protection. This ensures you have control over your website's data in case of unexpected issues.
Rocket.net's pricing reflects its premium features, including top-tier performance, security, and support. The investment in these aspects is designed to provide users with a high-quality hosting experience. The value of these features may justify the higher hosting cost for those who prioritize performance and reliability.